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All For Naija Forums » Internet Discussions » Religion Discussion » Business & Jobs Discussion » Educational Discussions » Naija Discussion » Quality Management Systems for ANS Providers 08026272323

Quality Management Systems for ANS Providers 08026272323

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seedollar


Boss
Boss
Focus and increase customer satisfaction, reduce non quality costs and increase safety and efficiency in Air Navigation System administration and operation.


How You Will Benefit

* Manage your operation with a systemic process-based approach, oriented to customer and team satisfaction
* Increase your safety in ANS operations, focusing on operation defects and damage
* Reduce your operational costs focusing on a job well done
* Develop a quality culture to increase customer satisfaction and team coordination
* Know the key points of a quality system and the implementation process in the Air Navigation System administration
* Know the relation between the ISO 9001:2000 model, the JAA and FAA  quality standards and ICAO recommendations
* Compare different quality, safety  and service best practices in the aviation industry


Designed for

* General managers of Air Navigation System organisations
* Personnel from civil aviation authorities
* Operations and maintenance managers and
* Supervisors from ANS
* Air Traffic Controllers
* ANS operations personnel


Course Content

* Air Navigation System Model for quality management and customer service
* Quality culture
* Quality principles
* Process approach
* ISO 9001:2000 model and ISO 9000 series standards
* Quality costs and process efficiency Quality and service policies
* JAA and FAA quality management standards
* ICAO recommendations on ANS quality and safety assurance, Customer service standards
* Quality and service audits
* Organization for quality management
* Integration of other management standards to a quality management system



DHAEWOOD AVIATION BUSINESS SCHOOL,
30,LAGOS-ABEOKUTA EXP.,CEMENT B/STOP,
IKEJA,LAGOS 2348026272323,2348035050692,2348075726805



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